new pakong Legal Notice
We at new pakong operate an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. Our platform is not licensed, registered, or authorised to operate in any specific country. Users are solely responsible for verifying that their access and use of new pakong comply with the laws and regulations of their own jurisdiction before registering or depositing funds.
This legal notice sets out the scope of our service, the jurisdictions where we do not operate, and the obligations of users who access new pakong. We provide sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile) in supported regions only. Our payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) operate within legal frameworks, and we maintain strict account verification to comply with local financial regulations.
For legal inquiries, compliance questions, or to report concerns about our service, users may contact our legal team via the contact details provided at the end of this notice. We do not claim to be licensed in Indonesia, Singapore, Malaysia, or any other jurisdiction; we serve users in supported regions and respect all local laws that restrict or prohibit online gaming.
Service Availability and Jurisdiction Restrictions
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering, casino gaming, esports betting, or live-dealer participation is prohibited by law. This includes any country or region where such services are restricted, banned, or require specific licences that we do not hold.
Users accessing new pakong from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location must verify independently that doing so is legal under their local laws. We cannot provide legal advice about whether your jurisdiction permits access to new pakong. If online gaming is prohibited where you are located, you must not use our platform. Users who access new pakong in breach of local law do so entirely at their own risk and responsibility, and we accept no liability for such access.
User Responsibility and Account Eligibility
By creating an account on new pakong, you confirm that:
- You are of legal age in your jurisdiction and capable of entering into legal agreements.
- You are not a resident of, nor accessing from, any jurisdiction where online gaming is prohibited by law.
- Your access and use of new pakong complies fully with the laws of your jurisdiction.
- You have verified independently that participation in online sportsbook, casino, slots, and esports markets is legal where you are located.
- You have not misrepresented your location, identity, or eligibility to use our services.
We reserve the right to suspend or terminate any account that we reasonably believe is being used in breach of local law or this legal notice. Account termination may include forfeiture of funds if we determine that the account was opened in violation of jurisdictional restrictions. We conduct periodic reviews and may request additional verification documents (identity proof, address proof, payment method verification) to confirm compliance with our policies and local regulations.
Data Protection and Privacy
We handle your personal data in accordance with our Privacy Policy. Your account details, payment information, and gaming history are protected by encryption and standard security practices. We do not sell or share your data with third parties for marketing purposes. When you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer, payment processing follows the security standards of each payment provider, not new pakong directly.
Data retention is governed by our Privacy Policy and local legal requirements. We may retain your account information and transaction history for compliance, fraud prevention, and dispute resolution purposes. Users can request access to their data or request account deletion subject to legal hold requirements (e.g., AML compliance, pending withdrawal verification).
Limitation of Liability and Disclaimers
new pakong provides our sportsbook, live-casino, slots, and esports markets on an "as-is" basis. We do not warrant that our service will be error-free, uninterrupted, or always available. We are not liable for losses, damages, or disputes arising from:
- Technical failures, server outages, or connectivity issues affecting gameplay or transactions.
- Unauthorized access to your account due to compromised passwords or shared credentials.
- Incorrect odds display, delayed result updates, or timing issues in sportsbook markets.
- User access to new pakong in violation of local law or this legal notice.
- Currency conversion issues or payment processing failures by third-party providers.
- Account suspension or termination for suspected non-compliance.
Users accept full responsibility for verifying account balances, reviewing betting slips before confirmation, and monitoring their account activity. We recommend using strong passwords, enabling available security features, and not sharing account credentials. Losses resulting from account compromise are the user's responsibility unless we determine that new pakong was negligent in protecting user data.
Compliance and Legal Contact
We maintain account verification procedures and payment processing controls to comply with anti-money-laundering (AML) regulations and local financial standards. During account opening, we request identity documentation and may ask for additional verification. We do not process withdrawals until account verification is complete, and we reserve the right to suspend withdrawals if we suspect non-compliance or fraudulent activity.
Our support team, available during standard business hours, can answer questions about our policies, your account status, payment methods, or verification requirements. For legal inquiries, compliance concerns, or to report suspected illegal activity involving new pakong, please contact us via email or in-app messaging. We aim to respond to legal inquiries within standard timelines, though complex matters may require additional time for investigation.
This legal notice was last updated and reflects our current understanding of compliance obligations. We reserve the right to update this notice at any time. Continued access to new pakong following an update constitutes acceptance of the revised terms. Users are encouraged to review this notice periodically.
By using new pakong, you acknowledge that you have read and understood this legal notice, that you accept full responsibility for verifying the legality of your access, and that you agree to comply with all applicable laws and our platform policies. If you do not accept these terms, you must not use our services.